Get Started!
We’d like to spend a few minutes understanding your needs and answering any questions you may have about how working with a Hey Pearle works. If you feel like it’s a fit, we’ll hand-match you with a thoroughly vetted, dedicated assistant immediately!
Frequently Asked Questions
We have a diverse background as medical scribes, initially offering our services to ophthalmologists. Over time, we’ve expanded our expertise to handle a wide range of tasks related to personal and administrative/executive assistance. From managing emails and scheduling appointments to conducting research and organizing events, our team is equipped to assist you in various areas. If you’re unsure where to start, don’t worry! We can provide helpful hints and suggestions based on your unique needs and preferences.
Communication with your personal assistant is seamless and tailored to your preferences. Whether you prefer email, chat, or even a phone call, we are here to accommodate your preferred mode of communication.
Tracking your assistant’s hours is simple! We provide you with access to a detailed time log, where you can see the tasks completed and the time spent on each one. This way, you have complete visibility into the hours worked.
Absolutely! With Hey Pearle, you have complete flexibility in choosing the number of hours for your assistant. We understand that every client’s needs are unique, and we cater to your specific requirements.
Simple. You can either stop using our services (in which case you’ll get no remaining charges, and then just let us know that you intend to stop using our services in the future. We will then close out your account so that no more charges can be placed on your card.
Hey Pearle takes the security and privacy of your information very seriously. Every Hey Pearle Virtual Assistant undergoes mandatory HIPAA compliance and cybersecurity training. Additionally, we use state-of-the-art security measures, including data encryption and regular security audits, to protect against data breaches and unauthorized access. For more information on our security practices and HIPAA compliance, please visit https://www.tacitscribes.com/security/
Yes. Please work this out with your Virtual Assistant beforehand to make arrangements for this special circumstance.
You can get started with your personal assistant promptly based on your preferences and needs. Once you sign up, we’ll match you with a dedicated personal assistant who aligns with your specific requirements, ensuring a smooth and efficient start to your productivity journey.